Additional Advice & Support
If you, or someone you know, is experiencing gambling related harm, these services are free, confidential and available 24/7.
GAMSTOP
GAMSTOP lets you self-exclude from all online gambling operators licensed in Great Britain. Once registered, you won’t be able to access gambling accounts or create new ones with any other operator for the duration of your chosen block.
GamProtect
GamProtect is an industry-wide initiative that helps protect individuals who are at serious risk of gambling related harm. If you tell an operator that you have a gambling problem, are in treatment, or are at risk of self-harm, your account – alongside any other accounts you may hold with any other operator – may be closed.
If we, as the closing operator, have closed your account due to GamProtect, we will send you an email letting you know. You won’t be able to access or gamble on our sites (including any of our sister sites) or with any of the participating operators.
You will remain GamProtect for an initial 5 years and you won’t be able to remove yourself from GamProtect. If you disagree with the decision, please contact us via Live Chat. If a different operator has closed your account, you will need to contact them, it is only the closing operator that can remove an individual from the scheme.
After the initial 5-year period, you can contact the closing operator and ask to be removed from the scheme. If you don’t contact the closing operator after the 5 year period, you will remain on GamProtect for a further 35-year period.
National Gambling Helpline
GamCare operate the National Gambling Helpline and offer confidential information, advice and support for anyone harmed by gambling in Great Britain. The Helpline is open 24 hours every day on Freephone 0808 8020 133 or via Live Chat. Advisers will listen to you, they won’t judge and your conversation is confidential.
www.gamcare.org.uk/talk-to-us-now
GamCare Forums & Group Chatrooms
GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another.
GambleAware
GambleAware provides information, advice and directs people to support to help keep people safe from gambling harms.
National Gambling Treatment Service
The National Gambling Treatment Service is a network of organisations working together to provide confidential treatment and support for anyone experiencing gambling-related harms, free to access across England,Scotland and Wales.
www.gambleaware.org/tools-and-support/national-gambling-support-network/
Gambling Therapy
Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.
Gamblers Anonymous
Gamblers Anonymous provides confidential telephone support to anyone affected by problem gambling and offers a 12-step recovery programme. Gamblers Anonymous can be contacted on 0330 094 0322 or via their website.
BetBlocker
BetBlocker is free software that blocks access to gambling websites and apps across your devices. You can choose how long you want the block to last – from days to years – alongside parental control features.
Financial Service Gambling Blocks
For a list of financial services organisations in the UK that currently offer gambling blocks on debit cards see:
www.gamcare.org.uk/block-gambling-transactions
Financial Harm Toolkit
Similar to Gambling Financial Service Gambling Blocks, the Financial Harm Toolkit works with banks and several gambling support agencies, to apply preventative measures like gambling-specific blocking software alongside additional guidance and support.
www.gamcare.org.uk/outreach-and-training/gambling-related-financial-harm/
Limited Gambling Advertising on Social Media
Social media platforms provide the function to hide both individual ads as well as all advertisements from a specific company, helping you to limit the amount of exposure to gambling advertising you come across when browsing on social media and online.
www.gambleaware.org/tools-and-support/limiting-gambling-ads-online/
The Samaritans
The Samaritans offer free, non-judgemental support available day or night, 365 days a year. Anyone struggling to cope or who is feeling suicidal can call Samaritans on 116 123 or visit their website.