Our Safer Gambling Team

Our dedicated team works closely with you to provide tools, guidance, and tailored assistance – helping you stay in control of your play and make informed decisions.

From time to time, our Safer Gambling team may reach out to discuss your account. This could be because we’ve noticed patterns in your play that suggest you may be at risk. These checks are in place to protect you and are part of our wider duty of care to ensure you're comfortable with your current play.

We take our responsibilities seriously, and by engaging with us, you reduce the chance of any restrictions on your account which we may otherwise do to protect you from gambling related harm.

We approach all conversations respectfully and confidentially – always with your wellbeing in mind.

If you would like to talk to someone about a potential problem with gambling, please contact our Customer Support team.